Privacy policy

Last Updated: 01/14/2026

At Broken Crown, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website, https://shop.brokencrownmint.com, and any related services (collectively referred to as “Site”). By using our Site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect several types of information to improve your shopping experience, ensure secure transactions, and optimize our services.

A. Personal Information: When you make a purchase or attempt to make a purchase through the Site, we may collect personal information including, but not limited to:

  • Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (credit card details, PayPal information, etc.)
  • Order History
  • IP Address

B. Non-Personal Information: We may also collect non-identifiable information such as:

  • Browser type and version
  • Device type and operating system
  • Time zone
  • Referring/exit pages
  • Interaction with the Site (e.g., pages visited, products viewed)

2. How We Use Your Information

We use the collected information for several purposes, including but not limited to:

  • Processing and fulfilling your orders
  • Communicating with you regarding orders, products, services, promotions, and customer support
  • Improving our website and services through analytics and feedback
  • Detecting and preventing fraudulent transactions
  • Complying with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests such as subpoenas, court orders, or government inquiries.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

4. Security of Your Information

Broken Crown implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies allow us to:

  • Remember your preferences and shopping cart contents
  • Provide personalized product recommendations
  • Analyze site traffic and usage patterns

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our Site.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our Site may contain links to third-party websites. Brocken Crown is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected information from a child under the age of 18, please contact us so we can promptly remove such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Broken Crown
Email: contact@brokencrownmint.com

By using our Site, you consent to the terms of this Privacy Policy. Thank you for trusting Broken Crown with your personal information!